What do I do to prepare for incoming natural calamities?

For Storm Surges:

A Storm Surge is an abnormal rise of water on the seashore caused by a low-pressure weather system.

Click here for reminders about Storm Surges

For Floods:

A flood is the rise of water in rivers, creeks, lakes, and other bodies of water which overflows to lower lying areas. This could result to destruction of property and loss of life.

 Click here for reminders about floods

Which government agencies do I turn to for information during natural calamities?

For weather updates and typhoon signal alerts:

Unified hashtag for storms: 

Follow the hashtag #(storm name)PH (e.g. #YolandaPH, Yolanda = storm name)

Philippine Atmospheric Geophysical Astronomical Services Administration (PAGASA)

PAGASA is an agency under the Department of Science and Technology (DOST).  It provides real-time updates about the weather and typhoon alerts.

Contact details:

Public Storm Warning Signals:

Public Storm Warning Signals are raised to warn the public of incoming weather disturbances. Once a Storm Signal is raised, conditions are not yet necessarily felt in the given area.

Information about Public Storm Warning Signals: The Philippine Public Storm Warning Signals

Color-coded rainfall advisories:

Legend of PAGASA’s color-coded rainfall advisories, which may be issued through Twitter, the media, and coordination with the local government:{{3}}

For more information about the color-coded warning signal: How to make sense of PAGASA’s color-coded warning signals 


Project NOAH

The Nationwide Operational Assessment of Hazards (NOAH) is a program launched by the DOST to put in place a responsive program for disaster prevention and mitigation, using advanced technology to enhance current geo-hazard vulnerability maps.

  • The Project NOAH web portal is located at noah.dost.gov.ph.
  • To learn more about Project NOAH, click here.

For flood updates:

floodPAGASA-Flood Forecasting and Warning Section

A section on the PAGASA website that allows the public to monitor flood alerts and flood bulletins throughout the country.

For volcanic activities, earthquakes, and tsunami alerts:

Philippine Institute of Volcanology and Seismology (PHIVOLCS)

PHIVOLCS is a service institute of the DOST. The agency is tasked to mitigate disasters that may arise from volcanic eruptions, earthquakes, tsunami and other related geotectonic phenomena.

Contact Details:

For damage assessment and consolidated reports on government action:

National Disaster Risk Reduction Management Council (NDRRMC)

The NDRRMC was established to pursue disaster prevention and risk reduction. It reports updates on the effects and preparedness measures of disaster situations such as typhoons, earthquakes, etc.

Contact details:

For announcements on transportation related concerns:

Department of Transportation and Communications (DOTC)DOTC---seal

The DOTC is the national government agency in charge of public transportation throughout the country. It announces updates on the status of the mass transportation system throughout the country such as flights, sea travel, and land transportation.

Contact details:

Civil Aviation Authority of the PhilippinesCAAP---seal

The Civil Aviation Authority of the Philippines (CAAP) is an agency under the Department of Transportation and Communications tasked to implement policies on civil aviation. It provides reports on air travel operations and concerns.

Contact Details:

Philippine Coast Guard

coast-guard---sealPhilippine Coast Guard is an agency under the Department of Transportation and Communications that enforces maritime safety, security, and search and rescue operations. It provides sea travel advisories and updates on sea port operations.

Contact Details:

Philippine Information Agency

Issues updates on relief and rescue efforts in areas affected by a Natural Calamity

Contact Details:

Regional twitter accounts:

  • National Capital Region
  • Region I
    • PIA Region 1: @PIAregion1
  • Cordillera Region
    • PIA Cordillera: @PIA_Cordillera
  • Central Luzon (Region III)
    • PIA Central Luzon: @PIA_RIII
    • PIA Zambales: @piazambales
  • CALABARZON (Region IV-A)
    • PIA Rizal: @PIARizal
  • MIMAROPA (Region IV-B)
    • PIA MIMAROPA: @pia_mimaropa
    • PIA Palawan: @PiaPalawan
  • Bicol Region (Region V)
    • PIA Camarines Norte: @piacamnorte
  • Western Visayas (Region VI)
    • PIA Region6: @PIARegion6
    • PIA Iloilo: @iloiloinfocen
    • PIA Capiz: @PIACapiz
    • PIA Negros Occidental: @PIANegOcc
  • Central Visayas (Region VII)
    • PIA Central Visayas: @PIACentralViz
    • PIA Bohol: @PIABOHOL
    • PIA Cebu: @CebuInfocen
    • PIA Negros Oriental: @PIA7NegOr
    • PIA Siquijor: @PiaSiquijor
  • Eastern Visayas (Region VIII)
    • PIA Eastern Visayas: @pia_ev
    • PIA Samar: @SamarPia
  • Western Mindanao (Region IX)
    • PIA Western Mindanao (@PIAIX)
  • Caraga (Region XIII)
    • PIA Caraga @PIACaraga
    • PIA Surigao del Sur @piasurigaosur


For announcements regarding power concerns:

National Grid Corporation of the Philippines (NGCP)National-grid-corporation

National Grid Corporation of the Philippines is an entity that ensures the delivery of safe and reliable electricity throughout the Philippine archipelago. It provides advisories on electricity supply.

For NCR traffic conditions updates:

Metropolitan Manila Development Authority (MMDA)

Provides real-time reports on road travel conditions  in Metro Manila; aids in flood control in Metro Manila

Contact details:

Unified hashtag for rescue requests:


#RescuePH is the unified hashtag for rescue requests from citizens who need help during emergencies and natural calamities.

Tweet or post on Facebook with the name, location, and contact number of the person(s) needing help or rescue and include the hashtag #RescuePH.

If you or the person requesting help has been rescued or is OK, please update by using the unified hashtag#SafeNow, which helps those monitoring the situation, to know that person no longer needs assistance.

In partnership with citizens and civil society, the Presidential Communications Development and Strategic Planning Office (@pcdspo) monitors the unified hashtag #RescuePH  and #SafeNow and collates them in order to coordinate rescue requests with the NDRRMC.

Who do I contact to for relief efforts and possible donations?

Department of Social Welfare and Development (DSWD)

The DSWD is the agency responsible for the distributing social services to the Filipino people. It spearheads government relief operations during incidents of calamities.

Contact details:

  • Website: dswd.gov.ph
  • Twitter: @DSWDserves
  • Address: NAIA Chapel Road, Pasay City (beside Airport Police Department & back of Air Transportation Office)

Unified hashtag for relief requests:

relief#ReliefPH is the unified hashtag organizing relief operations for fellow citizens affected by emergencies and natural calamities. The DSWD will monitor Twitter and Facebook to help coordinate relief efforts in order to reach the maximum number of people in the most efficient manner.

What other agencies can I contact during times of mishaps?

National Disaster and Risk Reduction and Management Council (NDRRMC) hotlines
(02) 911-1406, (02) 912-2665, (02) 912-5668, (02) 911-1873, (02) 912-3046, Trunkline: 911-5061 to 64

Philippine National Police (PNP) Hotline Patrol
117 or send TXT PNP to 2920

Bureau of Fire Protection (NCR)
117, (02) 729-5166, (02) 410-6319 (Regional Director, Information Desk)

Department of Transportation and Communications (DOTC) Central hotline
7890 or (02) 726-6255

Metro Manila Development Authority (MMDA)
136, 882-0925 (flood control)
Trunkline: (02) 882-4150-77 loc. 337 (rescue), 255 (Metrobase)
Metrobase: 882-0860

Department of Public Works and Highways (DPWH)
(02) 304-3713, (02) 304-3904

Red Cross hotline
143, (02) 527-0000, (02) 527-8385 to 95

North Luzon Expressway (NLEx) hotlines
(02) 3-5000 and (02) 580-8910

North Luzon Expressway (NLEx) hotlines
(02) 3-5000 and (02) 580-8910

Subic-Clark-Tarlac Expressway (SCTEX) hotlines
(0920) 96-SCTEX (72839) (traffic hotline) or (045) 459-0522

Skyway System Hotline
(02) 776-7777, 0917-539-8762 (globe)
0999-886-0893 (smart)
0932-854-6980 (sun)

South Luzon Expressway (SLEx) hotline
(049) 508-7509
(02) 584-4389
(02) 584-4605
(02) 584-4605
(02) 584-4654
(049) 502-8956 (Laguna)

Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) hotline
(02) 433-8526

For more hotlines, please access this page.

For an online LGU directory, please access this page.

What are the rules for suspension of classes or work in government offices?

Follow the hashtag #walangpasok on twitter.

For updates on school suspensions:

Department of Education

deped---seal-1The Department of Education provides updates on announcements by Local Government Units on class suspensions in different areas of the country.

Contact details:

walangpasokGuidelines for automatic suspension of classes pursuant to Executive Order No. 66, s. 2012:

Signal No. 1:  pre-school level, in the affected area,

Signal No. 2: pre-school, elementary and secondary levels, in the affected area

Signal No. 3: pre-school, elementary, secondary, and tertiary levels, in the affected area

  • The PAGASA shall issue weather forecasts not later than 10:00 PM of the previous day and 4:30 AM of the day of the intended cancellation of classes and work.
  • In cases where there are classes and work in the morning and suspension of classes and work is only effective in the afternoon, PAGASA should issue the forecast not later than 11:00 AM of the said day.



Localized Cancellation or Suspension of Classes and Work in Government Offices:

In the absence of typhoon signal warnings:

Localized cancellation or suspension of classes and work in government offices may be implemented by local chief executives, as chairmen of the Local Disaster Risk Reduction and Management Council (LDRRMC) concerned, in coordination with PAGASA and the NDRRMC, specifically in flood-prone or high risk areas.

*Announcements will be made not later than 4:30 a.m. of the day of the intended cancellation of classes and work, or not later than 11:00 a.m. for suspension of work and classes in the afternoon session.

Meanwhile, according to Commission on Higher Education (CHED) Memorandum Order No. 15, s. 2012, suspension of classes at the collegiate level, including graduate school, is automatic when authorities have declared storm signal no. 3. Otherwise, class suspension will be upon the digression of the heads of the concerned higher education institutions.

Cancellation or Suspension of Classes and Work in the Government During Other Calamities:

Classes in all levels in both public and private schools as well as work in the government offices may be cancelled or suspended in areas affected by disasters or calamities other than typhoons, such as but not limited to floods, earthquakes, tsunami and conflagration, upon the declaration by the President of a State of Calamity based on the recommendation of the NDRRMC.

The concerned Local Disaster Risk Reduction and Management Office (LDRRMO) headed by the local chief executive shall be responsible for announcing the suspension of classes and work in the government offices in the affected areas in coordination with the NDRRMC, through all forms of mass media available under the circumstances.